This study reports on results from a mystery shopping method that was designed to see how lowincome people were treated by banks in a simple shopping event. Banks that were shopped include mainstream and fringe banks. ...

Organizations working to address the needs of the homeless are under tremendous pressure to serve an increasing number of people with diverse needs. They are also struggling with limited resources and find themselves ...

This report is based on a comprehensive analysis of Winnipeg’s single room occupancy hotels. In developing and writing the report, an emphasis was placed on ensuring that the voices of SRO residents were heard and that ...

This report began by exploring the concept of working poverty. It was determined at the outset that while much work had been done on the traditional working poor – that is those low earning “working households” – little ...